Privacy Policy
Effective Date: 20/12/24
Thank you for using StarlightX (the "Extension"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that information. By using the Extension, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Extension:
a. Personal Information
Personal information refers to data that can identify you as an individual. We collect personally identifiable information that you voluntarily provide, such as through contact forms, account creation, or purchases.
Examples of personally identifiable information we may collect include:
- Name
- Email address
- Contact details
- Payment information (for paid services)
- Authentication information (e.g., passwords, security questions)
b. Non-Personal Information
Non-personal information refers to data that cannot identify you as an individual. This may include:
- Browser type and version
- Operating system
- Usage data (e.g., features used, time spent on the Extension)
- Cookies and similar technologies
We use tracking and analytics tools, such as PostHog, to help us understand user behavior, improve our services, and fix bugs. These tools may collect data such as your IP address, browser type, usage information, user activity (such as clicks, mouse movements, and scrolls), web history, and website content viewed through the Extension.
2. How We Use Your Information
- Provide and improve the Extension's functionality.
- Communicate with users, including responding to inquiries and sending updates.
- Ensure security and prevent fraudulent activities.
- Process payments for our products/services.
- Comply with legal obligations.
- Analyze usage trends to improve our services.
We do not sell or share your personal information with third parties for marketing purposes. Additionally, we do not display ads within the Extension.
3. Communications and Emails
We may send emails to users for the following purposes:
- Account-related notifications (e.g., password resets, security alerts).
- Product updates and announcements.
- Marketing communications (only if you have opted in).
You can opt out of marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us at support@starlight.inc.
4. Payments
Users can pay for our products and services through secure payment methods. We use third-party payment processors to handle transactions securely. We do not store your full payment details on our servers.
Financial and payment information collected includes:
- Transaction details (e.g., amount paid, date of transaction)
- Payment method used (e.g., credit card, digital wallet)
5. Cookies and Tracking Technologies
The Extension may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how users interact with the Extension.
We may track the following information using cookies and similar technologies:
- User activity (e.g., clicks, mouse movements, scrolls)
- Web history (e.g., pages visited, time spent on pages)
- Website content viewed through the Extension
You can control your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Extension.
6. Third-Party Services
The Extension may integrate with third-party services to provide certain features. These services may have their own privacy policies, and we encourage you to review them.
We are not responsible for the privacy practices of third-party services.
7. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide the Extension's services, comply with legal obligations, resolve disputes, and enforce our agreements. Once we no longer need your information, we will delete or anonymize it.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
GDPR Rights
For users in the European Economic Area (EEA):
- Access: You have the right to request a copy of your personal information.
- Correction: You have the right to request corrections to your personal information.
- Deletion: You have the right to request the deletion of your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Data Portability: You have the right to request that we transfer your personal information to another service provider in a structured, commonly used format.
CCPA/CPRA Rights
For users in California:
- Right to Know: You have the right to know what personal information we collect, use, and share.
- Right to Delete: You have the right to request the deletion of your personal information.
- Right to Opt Out: You have the right to opt out of the sale of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Other Privacy Laws
We comply with additional privacy regulations, including:
- PIPEDA (Personal Information Protection and Electronic Documents Act) in Canada.
- LGPD (Lei Geral de Proteção de Dados) in Brazil.
- Australia Privacy Act.
To exercise any of these rights, please contact us at support@starlight.inc.
10. Children's Privacy
The Extension is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Starlight Labs Inc. LTD
support@starlight.inc
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Thank you for trusting StarlightX. Your privacy is important to us, and we are committed to safeguarding your information.